Kitzbühel Tourismus strives to provide a safe stay for all its guests

We are looking to the winterseason with optimism – with our well-proven vigour, a clear strategy moving forward and solidarity between all of the tourism establishments in our region. We are dependent on their support. On this website, we outline the guidelines in place for guests, the measures implemented to ensure a hassle-free holiday, the frequently asked questions and some important links.

Due to record numbers of new infections and the serious health care situation, a nationwide lockdown for all will be in effect beginning Monday, November 22, 2021. As of December 12, 2021 the lockdown is scheduled to end for all but continue for the unvaccinated. 

Service Kitzbühel Tourism

Our guest information team is available from Monday to Friday from 09 a.m. - 5 p.m. as well as on Saturday from 9 a.m. - 2 p.m. by telephone and e-mail for questions at any time.
T +43 53 56 666 60  |  info@kitzbuehel.com

Opening hours on holidays:

December 8th, 9 a.m. – 5 p.m.
December 24th, 9 a.m. – 2 p.m.
December 24th and 26th, 10 a.m. – 4 p.m.
December 31th, 9 a.m. – 2 p.m.

January 1st, 2022 12 a.m. – 7 p.m.
January 6th, 2022 9 a.m. – 4 p.m.
January 22nd, 2022 9 a.m. – 5 p.m.
January 23rd, 2022 10 a.m. – 4 p.m.

COVID-19 Update | The Key Points at a Glance

2G RULE:
Due to the sharp rise in the number of infections, the 2G rule (vaccinated | recovered) will come into effect on Monday, November 8, 2021, replacing the previously applicable 3G rule. Everywhere where the 3G rule previously applied, the 2G rule will apply with immediate effect. 
Due to the 2G rule, persons who want to use e.g. gastronomy and night catering, accommodation facilities, leisure and sports facilities, cultural facilities as well as après ski must be able to present one of the following certificates. Further, 2G applies to body-related services and events with 25 or more people - whether assigned seating or not. 

Proof of vaccination (vaccination is valid only after complete immunization - from the 2nd vaccination)
Confirmation of previous Covid-19 infection (this must be no more than six months ago).

Vaccinated: 
The EU-compliant vaccination certificate, the yellow vaccination card, a vaccination card and a printout or a PDF on the cell phone of the data from the e-vaccination card are considered as proof of vaccination.

  • Immunization by two partial vaccinations (At least 14 days must have elapsed between the two vaccinations; After receiving the second vaccination, the validity period of the vaccination certificate is twelve months; As of December 6, 2021, the validity of this vaccination certificate is only nine months). 
  • Immunization by one vaccination (Complete immunization occurs 22 days after vaccination and is valid for nine months; Proof of vaccination by one dose with Janssen (Johnson & Johnson) loses its validity as of January 3, 2022. A 2nd dose is required no earlier than 14 days after the 1st dose to continue to receive a valid proof of vaccination).
  • After receiving the 3rd vaccination, the immunization is valid for another twelve months (As of December 6, the validity of this proof of vaccination is nine months). 

The requirement to show valid proof of 2G does not apply to children up to the age of 12. 

Current situation & measures
Here you can find the current figures on Corona infections in Tyrol & the individual municipalities.

An overview of protective measures can be found on the website of the Ministry of Health.

  • Registration obligation remains
  • Shortening of the validity period of antigen tests from 48 to 24 hours
  • FFP2 mask obligation in trade, pharmacies, public transport as well as public indoor areas 
  • Pre-travel clearance form is mandatory for entry from high incidence and virus variant areas or for entry without evidence (2G rule)

In the fight against the Corona pandemic, the federal government has announced a new phased plan that has already gone into effect. Intensive care unit (ICU) bed occupancy will replace 7-day incidence as the leading indicator for situation assessment. Reaching a certain occupancy rate will be linked to certain further measures.

Stage 1: 10 % utilization of intensive care unit (200 beds)
Entry into force 7 days after exceedance

Antigen test are only valid for 24h
For accommodation, gastronomy, night gastronomy, après-ski, Advent and Christmas markets the 3G rule applies
For visitors of the cable car companies the obligatory wearing of a FFP2 mask is valid. From the start of the winter season (October), the 3G rule applies.


Stage 2: 15% occupancy of intensive care unit (300 beds)
Effective 7 days after exceedance

Night catering (and similar settings) and events without assigned seating with more than 500 people: Vaccinated/Genese (2G).
Antigen tests with self-acceptance (living room tests) no longer valid for 3G


Level 3: 20% utilization of intensive care unit (400 beds)
Effective immediately after exceedance

Everywhere where 3G regulation applies, only vaccinated/genetics/PCR test is valid anymore

Level 4: 25 % utilization of intensive care unit (500 beds)
Effective immediately after exceedance

2G for catering, events and gatherings of 25 people or more

Level 5: 30 % occupancy of the intensive care unit (600 beds)
Effective immediately after exceeding

Exit restrictions for unvaccinated persons 

Registration obligation for entry into Austria

  • Pre-travel clearance form is mandatory for entry from high-incidence and virus variant areas or for entry without evidence (2G rule)
  • Germany has classified Austria as a high-risk area. Entrants as well as travelers returning from Austria must register in advance via www.einreiseanmeldung.de and upload their valid 2G PLUS proof via this portal.
  • From 22.11.2021, the 2G Plus rule (vaccinated | recovered plus PCR test) will apply for entry into Austria. Antigen tests will then no longer be valid.
  • Upon return from a high-risk area, tested persons must undergo a mandatory 10-day quarantine - this can be terminated after the fifth day by free testing. Vaccinated and recovered guests from Germany can continue to spend vacations in Austria without having to enter quarantine on their return.
  • Children under the age of 12 must always undergo a five-day quarantine, regardless of what measures apply to their parents.

The current entry requirements to Austria can be found here

For Tourism Minister Elisabeth Köstiger is clear: "This year there will be a winter season! Strict rules, safe winter. That is our motto for a safe winter season."

Together with the Ministry of Health, winter rules for a safe and successful season have therefore been drawn up. The existing 5-stage plan already partly provides the legal framework:

1st Stage: Since September 15, 2021
2nd Stage: From 7 days after an intensive care bed occupancy rate of 15% has been exceeded.
3rd Stage: Immediately after intensive care bed utilization exceeds 20%.
4th Stage: Immediately after an intensive care bed utilization of 25 % has been exceeded
5th Stage: Immediately after an intensive care bed occupancy rate of 30 % has been exceeded. 

 

Gastronomy and accommodation
During operation access only with 2G-proof
Wearing of FFP2 mask is not obligatory

Après-ski
At events, access only with 2G certificate
Wearing of FFP2 mask is not obligatory.

Cable cars
During operation access only with 2G certificate
Wearing of FFP2 mask is not obligatory

Advent and Christmas markets
When taking place, access only with 2G PLUS certificate
Wearing an FFP2 mask is not mandatory

Guidelines for Guests in Kitzbühel and the Surrounding Area

Simple measures, big impact: we are all now familiar with the Coronavirus protective measures. While on holiday, everyone should take personal care to protect themselves and others.

Holiday Planning - Stay - Depature

Travel planning for the next winter vacation in Tyrol should start with information about the current coronavirus situation in Austria or Tyrol:

  • Continuously updated info on the situation in Austria is available at www.austria.info
  • Current information on the situation in the province of Tyrol is available at www.tirol.at.

Kitzbühel allows every guest the greatest possible flexibility:

TIP: The "Stop Corona" app of the Austrian Red Cross helps all guests on vacation in Austria.
You can find more info about the app here.

The key questions and answers about the current entry requirements for Austrian can be found atwww.austria.info
Further important information about travelling to Tyrol by train, bus or transfer services to your accommodation and information about Innsbruck airport can be found here.

  • Green and orange: open entry
  • Red: entry only for those who meet the 3G Rule requirements (tested, vaccinated or recovered)
  • Dark red: entry is only permitted to those who have been tested or vaccinated or who have recovered from Covid-19 (2G Rule). These guests are also required to quarantine for 10 days. The quarantine can be prematurely terminated on the fifth day following arrival at the earliest.

Accomondation

  • Guests have access if they are vaccinated or recovered
  • Medical certificate or certificate of seclusion for survived illness (valid for 6 months from the beginning of the illness)
  • Proof of neutralizing antibodies (valid for 3 months from date of issue)
  • Vaccination certificate (currently valid for 12 months, now valid for 9 months from December 6, 2021)

Mountain Cablecar 

Bergbahn AG Kitzbühel is also taking various measures in the winter to protect against COVID-19: as of now, only people with a valid 2G certificate may be transported. The legal requirements are minimum requirements. The Bergbahn AG Kitzbühel has created its own prevention and hygiene concepts. You can find sufficient notices and information on current guidelines in the area and none of the lifts run for more than 15 minutes. Wearing a mouth-nose protection is not obligatory in all closed access areas and in closed means of transport such as gondolas.

Please note:

  • Any floor markings
  • General hygiene rules, e.g. the use of disinfectant dispensers
  • Show personal responsibility

 

It is recommended that you also ventilate the cabins well yourself during the ride.
TIP: Buy your lift ticket contactless via our webshop (store.kitzski.at) or at the ticketpoints of our lifts

Restaurants, Mountain Lodges and Chaltes 

Guests are admitted if they are vaccinated or recovered.

  • Green passport | Vaccination certificate
  • For children up the the age of twelve, school tests are also valid for entry
  • Medical certificate or certificate of segregation for survived illness (valid for 6 months from the beginning of the illness)
  • Proof of neutralizing antibodies (Valid for 3 months from date of issue)

 

Digital guest registration:

From now on, the 2G rule (recovered | vaccinated) applies as an admission requirement.
Data is collected by means of a QR code by entering your name, the number of persons and a contact option (e-mail, telephone number).
The so-called contact tracing enables rapid contact person tracking. 

Screeningstation Schwarzsee
Screening station Parking Schwarzsee Kitzbühel
Daily (also on holidays) 7 a.m. –  4 p.m.
registration online at: tiroltestet.leitstelle.tirol or by phone call: dial 1450

Pharmacies
Registration apotheken.oesterreich‐testet.at

Doctors in the district
Information tirol.gv.at

 

Please enquire with your booked accommodation establishment as to whether contact-free check-out is an option. If not, an FFP2 mask must be worn when checking out.

If you experience any symptoms of a COVID-19 infection during your stay (dry cough, fever, shortness of breath, loss of smell and/or taste etc.), please call the Health Hotline 1450 immediately and inform your accommodation. Please self-isolate until the Health Hotline 1450 has informed you of what further action to take.

Short videos on the rules of conduct

Skipiste mit Gondeln
Hotellzimmer
IN THE WELLNESS DEPARTMENT
SAFELY ON THE MOVE WITH THE CABLE CARS
SAFE ON VACATION
Bilderwand im Restaurant
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Accommodations
1 Rooms, 2 Adults, 0 Children
Lift-Status
open lifts
11
open slopes
18
Snow on the mountain
55 cm
Fresh snow on 07.12.2021
5 cm
Avalance level
considerable